May 7, 2024

If there's one thing I've uncovered in my years of professional networking, it's that the most profound conversations often happen without a single word being spoken. Today, I want to share how I connect with people without even using words. 

I remember one such moment distinctly. I was at The Geelong Chamber Monthly networking event and was new to networking in that town and knew nearly no one. That, in itself, was new to me as I had been confidently networking with people I knew for years. But that night I walked into the room and realised this was a whole new game and I was being judged by everything I did as I had just bought the BNI franchise for that region and people had a certain expectation from this new kid on the block. So I put on my big boy pants and put into practice everything I had learned over the years. 


April 24, 2024

We’re all connected more than ever - right?

Some might say yes, but for years now we are seeing people becoming less connected and more isolated even though a human being on the other side of the world is simply a click away.  

The theory of Dunbar's Number offers invaluable insights into the nature of human relationships. I’ve used it for over 35 years to explain the power of connection and how humans can navigate this pathway. It remains just as relevant today as It was in the early years of my psychology degree (too far back for me to want to admit to).


April 11, 2024

We humans are fundamentally social creatures, driven by an inbuilt need to connect with others. This need for connection is not just a psychological preference but is part of our biology and evolutionary history.

You might think in today's digital world this has diminished, but I want to  share with you the scientific basis behind our basic need to be part of a group, the profound impact of community, and how, in the age of social media, in-person interactions with all their layers remain irreplaceable and hopefully inspire you to engage in person in a business environment.


July 5, 2023

In a quest to understand the concept of uncertainty, I turned to Chat Gpt, an AI language model, and here's what it had to say:

Uncertainty can be defined as the state of being unsure or not having enough information about something, making it impossible or difficult to predict the outcome or make decisions. I found this definition particularly insightful because it resonates with the feelings people experience during uncertain times.

But why are we facing such uncertainty today? The answer is simple: the Covid era has reshaped our knowledge and ushered in a once-in-a-century pandemic. Moreover, the relentless advance of technology has significantly impacted our lives. If we fail to embrace change as an inevitable aspect of life, it becomes challenging to keep up with the relentless wave of progress.


June 20, 2023

Let’s dive into a game-changer in the marketing landscape: Personalisation. It’s not just sizzling; it’s red-hot!

Over 20+ years ago, while some of us were still finding our way in the corporate world, industries like Telco were having their lightbulb moments. With the digitization of data, they realised the boundless potential to engage with customers in fresh and inventive ways.

Fast forward to today, and the personalisation train has not just left the station; it's skyrocketing on that J-curve! Businesses, brace yourselves. If you’re not already having those cosy, one-on-one interactions with your customers, you're missing out on a golden opportunity, while others are basking in the spotlight.


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